Privacy Policy

Vestanam Solutions Pvt Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy complies with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (India), and aligns with global regulations such as GDPR and CCPA.

Last updated: December 2024

1. Information We Collect

  • Personal Data: Name, email address, phone number, job title, company information
  • Technical Data: IP address, browser type, device information, website usage patterns
  • Transactional Data: Payment information, project details, service usage data
  • Communication Data: Email correspondence, chat messages, support tickets, feedback

2. Purpose of Data Collection

  • Provide, maintain, and improve our services and website functionality
  • Communicate with you regarding projects, services, and business matters
  • Fulfill legal or contractual obligations and maintain business records
  • Improve user experience through analytics and personalization
  • Comply with applicable laws and regulatory requirements

3. Legal Basis (GDPR Compliance)

  • Consent: Processing based on your explicit consent for specific purposes
  • Contractual necessity: Processing required to perform contracts with you
  • Legitimate interest: Processing necessary for our legitimate business interests
  • Legal compliance: Processing required to comply with legal obligations

4. Data Sharing

  • We do not sell your personal data to third parties
  • Internal teams: Shared with authorized personnel for business operations
  • Third-party providers: Shared with service providers under strict confidentiality
  • Legal authorities: Disclosed when required by law or to protect our rights

5. International Data Transfers

  • Data may be transferred outside India to countries with adequate protection
  • Appropriate safeguards including standard contractual clauses are implemented
  • Transfers comply with applicable data protection laws and regulations
  • Recipients are bound by equivalent data protection obligations

6. Your Rights

  • Access: Right to access and obtain copies of your personal information
  • Correction: Right to correct or update inaccurate personal information
  • Deletion: Right to request deletion of your personal information
  • Withdrawal of consent: Right to withdraw consent for processing
  • Data portability: Right to receive your data in a portable format
  • Objection to processing: Right to object to certain types of processing
  • Complaint filing: Right to file complaints with data protection authorities

7. Cookies and Tracking

  • Essential cookies: Required for website functionality and security
  • Analytics cookies: Used to understand website usage and improve performance
  • Marketing cookies: Used for personalized content and advertising
  • You can manage cookie preferences through your browser settings

8. Data Security

  • Strong encryption: All data transmission protected by SSL/TLS encryption
  • Firewalls: Network security measures to prevent unauthorized access
  • Secure servers: Data stored on secured servers with access controls
  • Regular audits: Periodic security assessments and vulnerability testing
  • Employee training: Staff trained on data protection and security practices

9. Data Retention

  • Personal data retained only as long as necessary for stated purposes
  • Business records retained as required by legal and regulatory obligations
  • Marketing data retained until you withdraw consent or unsubscribe
  • Technical data typically retained for 26 months for analytics purposes

10. Children's Privacy

  • We do not knowingly collect personal information from children under 16
  • If we discover we have collected data from a child, we will delete it promptly
  • Parents/guardians can contact us to request deletion of child's information
  • We encourage parents to monitor their children's online activities

11. Policy Updates

This privacy policy may be updated from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us using the information below:

Email: business@vestanam.com

Company: Vestanam Solutions Pvt Ltd

Address: Prabhavee Tech Park, 4th Floor, Baner, Pune, Maharashtra, India, 411045

Compliance Statement

This Privacy Policy has been designed to comply with:

  • Information Technology Act, 2000 (India)
  • Digital Personal Data Protection Act, 2023 (India)
  • General Data Protection Regulation (GDPR) - European Union
  • California Consumer Privacy Act (CCPA) - United States
  • Other applicable international data protection laws